Refund policy

  • REFUND, EXCHANGES AND RETURNS
    * We are committed to make your shopping experience as fuss-free and enjoyable as much as possible! Please read through the following terms & conditions prior to making a purchase.
    * Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions.
    * Products that are on sale or discounted are not eligible for returns, refund or exchange. Please go through the size chart carefully for on-sale products.
    * If you have received the damaged product or a wrong product, please send it back to us with your order number. After sending the product back to us, & delivered to us we shall send you a fresh piece.
    * All the items are Made to order and are not eligible for returns. The return and exchange policy for such product is clearly mentioned on the product page.

    RETURNS & EXCHANGES
    * What is the Exchange policy at anishbyahinsa ? As a company policy we do not provide refund/return on any product once sold. Once the pieces are sold they can be exchanged for replacement in a bigger or a smaller size (provided the aforementioned terms and conditions are met). Customer will be issued a credit note, in case the desired size of the product is not in stock.
If the product is not from sale section & eligible for size exchange, you may mail your details on anishbyahinsa@gmail.com within 2 days or 48 hours from delivery .
    * If the exchange query is raised after 2 days or 48 hours of receiving the product , it shall not be eligible for the exchange. 
Once acknowledged by the team during next working day, we will arrange for a reverse pickup . 
The cost of return shipping is at the customer’s expense, which is Rs 250 and is non-refundable.
    * Once we receive the product back ( iff product complies with the above conditions ), it takes about 12-15 WORKING DAYS for re-delivery.